Get in Touch with Helwa Tools
At Helwa Tools, we are committed to providing you with high-quality hand and power tools to get the job done right. Whether you have a question about a product, need help with an order, or just want to chat about your next project, our team is here to assist you.
📞 How to Reach Us
We are always happy to hear from our customers!
Phone: +254714392515
Email: shop@helwatools.co.ke
Location: Ronald Ngala Plaza, 1st Floor, Shop 9, Ronald Ngala Street, Nairobi
🕒 Business Hours
Visit us or give us a call during our operating hours. We are ready to help you find the right tools for your specific needs.
| Day | Opening Hours |
| Monday – Saturday | 7:00 AM – 8:00 PM |
| Sunday | Closed |
📦 Service & Support Policy
We aim to make your shopping experience as seamless as possible. Here is what you can expect when shopping with Helwa Tools:
Delivery: Once your order is processed, your tools will arrive within 1–3 days.
Return Policy: Not satisfied with your purchase? We offer a 30-day return window on all eligible items.
Refunds: Should you request a refund, our team processes it within 15 days to ensure your funds are returned to you promptly.
📩 Send Us a Message
We value your feedback and look forward to serving you. Feel free to drop us an email or give us a call, and we will get back to you as soon as possible.