Get in Touch with Helwa Tools

At Helwa Tools, we are committed to providing you with high-quality hand and power tools to get the job done right. Whether you have a question about a product, need help with an order, or just want to chat about your next project, our team is here to assist you.

📞 How to Reach Us

We are always happy to hear from our customers!

  • Phone: +254714392515

  • Email: shop@helwatools.co.ke

  • Location: Ronald Ngala Plaza, 1st Floor, Shop 9, Ronald Ngala Street, Nairobi


🕒 Business Hours

Visit us or give us a call during our operating hours. We are ready to help you find the right tools for your specific needs.

DayOpening Hours
Monday – Saturday7:00 AM – 8:00 PM
SundayClosed

📦 Service & Support Policy

We aim to make your shopping experience as seamless as possible. Here is what you can expect when shopping with Helwa Tools:

  • Delivery: Once your order is processed, your tools will arrive within 1–3 days.

  • Return Policy: Not satisfied with your purchase? We offer a 30-day return window on all eligible items.

  • Refunds: Should you request a refund, our team processes it within 15 days to ensure your funds are returned to you promptly.


📩 Send Us a Message

We value your feedback and look forward to serving you. Feel free to drop us an email or give us a call, and we will get back to you as soon as possible.

INFORMATION ABOUT US

CONTACT US FORM